Explain the issue
- Open Grievance from the footer.
- Use the contact method published there and include the relevant Profile, Brief or conversation link.
- Explain what happened, when, any report reference and what you want reviewed.
Keep follow-up clear
- Keep what you sent and any reference received.
- Use Contact for general questions.
- Keep passwords, sign-in codes and payment credentials private.
Read the current published page for the contact method and response process. This guide promises no outcome or deadline.
Need a hand
Tell us what you were trying to do and include the relevant page link. Keep passwords and sign-in codes private.