How refunds and cancellations work for Project payments and paid plans.
Last updated 9 October 2026
Project payments are not open today, so there is no Project payment to refund.
Paid plans are not open today, so there is no plan charge to refund.
Payments and refunds go through UGCFriday's payment provider.
For questions about refunds and cancellations, use the contact page.
If you are not satisfied with how a refund was handled, use the Grievance page.